ABOUT MEDILENS
Clinical reasoning for complex medication decisions.
CLAIMS TEAMS NEED A CLEAR VIEW OF
The full medication picture
The changing context
The decision pathway
We work with insurers to support safer recovery by bringing clarity to complex medication decisions in workers compensation and personal injury claims.
THE PROBLEM
Medication decisions are often made without full clarity.
Prescribing decisions in complex claims can involve multiple providers, changing contexts, and incomplete visibility of the full medication picture.
CORE VALUE
We turn medication complexity into clear clinical reasoning.
MediLens provides independent pharmacy reviews that translate complex medication use into structured, decision-ready clinical insight for claims teams.
Complex medication use
Structured clinical reasoning
Decision-ready claims insight
WHY IT WORKS
Foundation behind every review.
Built on hospital & community pharmacy experience
Hospital pharmacy exposure across acute care, rehabilitation, and multidisciplinary healthcare settings provides the foundation for understanding complex medication use in real clinical environments.
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Structured reasoning
Every review applies consistent clinical reasoning supported by contemporary evidence, ensuring decisions are transparent and easy to follow.
Independent by design
​No prescribing. No dispensing. No treatment interests. Only independent insight for claims decision-making.
WHAT THIS ENABLES
Clearer, consistent claims decisions
Structured reasoning helps claims teams understand what is happening, why it matters, and how to apply decisions consistently across cases.
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Understand the rationale behind medication use
Follow the clinical decision pathway
Apply outcomes consistently across cases
SERVICES
Two service lines, one clinical foundation.
Independent Pharmacy Reviews - core service
Review work for medication justification, risk, and defensible claims decisions.
Pharmacy Advisory Services
Audit, operations uplift, governance, procurement, and pharmacy department rollout.
Independent expertise across review and advisory.
THE KNOWLEDGE BEHIND THE PATHWAY
Built by a pharmacist who understands complex claims in healthcare settings
MediLens reviews are grounded in hospital pharmacy exposure, medication safety governance, and practical prescribing context — so the clinical reasoning is clear enough for claims decisions and credible enough for treating clinicians.
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Provides the clinical expertise.
CLINICAL LEAD
Meet Michael Quach
Medilens is led by Director Michael Quach, Chief Pharmacist for the Nepean Blue Mountains Local Health District and a University of Sydney-trained registered pharmacist. Michael has held clinical and leadership roles across community pharmacy, Royal Prince Alfred Hospital, St George Hospital and multiple hospitals throughout the Illawarra region.
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His experience in clinical governance, medication safety and pharmacy leadership ensures every MediLens review is grounded in real-world practice.
10 years in Pharmacy
Hospital & Community practice
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Healthcare leadership
Builds and delivers the technology.
TECHNOLOGY LEAD
Meet Maggie Quach
Medilens is supported by Co-Founder Maggie Quach, an experienced technology consultant with a background delivering strategic transformation programs across ASX-listed financial services and insurance organisations. Maggie has held technology consultant roles and Head of PMO (APAC) role, leading complex technology initiatives, governance frameworks and enterprise change programs.
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Her experience in technology transformation, data-driven solutions and operational strategy supports Medilens’ focus on innovation
15+ Years in Technology Consulting
Enterprise Transformation & Delivery
AI Strategy & Healthcare Innovation
Protects and safeguards the technology.
CYBERSECURITY ADVISOR
Meet Tim Speelman
Tim is an enterprise cybersecurity consultant with more than 15 years experience delivering cybersecurity, technology and digital transformation initiatives across Australia's largest organisations. His expertise spans information security, cyber resiliance, privacy, governance, risk and regulatory compliance.
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As Cybersecurity Advisor to Medilens, Tim works closely with the team to ensure our tech and AI-enabled solutions are secure by design, privacy-focused and aligned with the expectations of insurers, government agencies and healthcare providers.
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15+ Years in Cybersecurity
Enterprise Security Consulting
Privacy, Governance & Compliance