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PHARMACIST-LED MEDICATION REVIEWS

How it works.

Independent medication assessment and management for workers compensation insurance teams — helping reduce clinical risk, control costs, and support defensible claims decisions.

WHAT YOU GET

Clinical agreement →
medication change →
safer claim pathway

Typical review time: 5–7 days

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1. Refer case

Submit case details, medication history, claim context, and supporting documents for review.

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2. Pharmacist review

A licensed pharmacist conducts an independent, evidence-based medication assessment.

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3. Report & recommendations

Receive clear, actionable guidance to support safe, accountable, defensible decisions.

REVIEW TRIGGERS

When a medication review makes sense

We recommend a pharmacist-led review when medication use is affecting risk, recovery, cost, or decision confidence across a workers compensation claim.

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Polypharmacy — 5 or more concurrent medicines

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High-risk or long-term use — including opioids, benzodiazepines, anticoagulants, or other high-risk drugs

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Multiple prescribers or pharmacies — limited oversight across the medication journey

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Conflicting treatment plans — inconsistent prescribing or duplicate therapies

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Delayed recovery — ongoing prescriptions without clear benefit

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High medication costs — significant expense with questionable clinical value

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Complex or chronic conditions — where medication management significantly affects outcomes

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01

Submit your case securely

Fill out the referral template with patient medications and dosages, relevant medical history, claims or care context, and any special clinical notes. Once complete, email the template to Medilens Health. We’ll confirm receipt before beginning the review.

​Designed to improve accuracy, speed, and completeness from the start.

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Independent assessment

A licensed pharmacist conducts a thorough review of medications, interactions, clinical considerations, guideline alignment, and opportunities to reduce risk. Each assessment is independent, detailed, and tailored to the patient and claim context.

Focused on clinical defensibility, risk reduction, and outcome improvement.

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03

Actionable guidance for claims decisions

You receive a clear report summarising findings, medication appropriateness, dosage and interaction considerations, opportunities to optimise treatment, and practical recommendations that support safe, accountable decision-making.

Grounded in current clinical guidelines and best-practice medication management.

Ready to start a medication review?

Send your completed case template to Medilens Health and we’ll confirm receipt promptly. Reviews typically take 5–7 days, with clear recommendations your claims team can use confidently.

For insurers, claims teams, legal representatives, and care providers managing medication-related claim complexity.

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